Update following last week, please read.🤓
We, at Macqueens, all have a moral and professional duty to work safely, to keep colleagues and clients safe, and to encourage pet owners to respect the strong "stay at home" message from the government. Veterinary work should be limited to what is essential for animal health and welfare within the timeframe of the lockdown. Offering our clients and pets a great service remains incredibly important to us as does the safety of our brilliant teams.
To help you stay at home our services include PetsApp video consultations and telephone consultations. We also have free parasite control product delivery for our healthy pet club members and through Our Vet Shop, which also offers pet food delivery.
We will be completing all initial vaccination courses, but will once again extend the time frame for annual boosters up to 15 months. We will continue to see any pets that have gone overdue by more than 3 months in order to get them up to date.
Our surgical team are reviewing non-urgent operations to see if they may be delayed until lockdown is over.
We are still able to care for sick or injured pets at the practice, however, we request that you follow our "Covid safe" way of working, wear a mask and comply with 2 metre distancing.
The pharmacy is also still open at the practice for you to collect medications that have been pre arranged at a collection time.
Please do not hesitate to contact one of our client care team if you have any concerns, preferably by PetsApp chat.
Above all we thank you for being such kind and supportive clients as always- your messages really do help us get through these strange times
By now, your pets are likely to be familiar with seeing you put your face mask every time you leave the house.
However, as face coverings hide our facial expressions, which are an important part of pet-human communication, they can add a bit of confusion to the way you interact with your pets!
As such, when you’re wearing a face mask, approach your and other’s pets with caution and make sure they recognise you before interacting with them.
Another thing that we did not see coming was the potential for face masks to be considered a delicious treat, especially by puppies!
Recently, there have been a number of cases of dogs swallowing their owners’ face masks, resulting in intestinal blockages that had to be treated with emergency surgery.
Make sure you keep your masks safely away out of your pets reach and dispose of them properly and, if you have any concerns, don’t hesitate to talk to us!
🔥 Challenge #6 🔥
Winter is the perfect time for us to enjoy the comfort of our home with our pets. 🏠❄️
While some pets seek their owners’ lap for warmth, others rather take a nap by the fire or even cuddle under a blanket.
This week, we challenge you to show us how your pets like to keep warm! 👇
Have you entered your pet's photo into our Winter photo competition yet? There are prizes to be won!
We'd love to see your pet's photo, please click on this link to enter 👇
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