Services

In-patient Care

Macqueen Vets offers a high standard of 24 hour in-patient care

We have excellent facilities for long-term hospitalisation of patients in comfortable accommodation with round-the-clock expert nursing care.

Our canine patients stay in a large air-conditioned ward with kennels suitable for all sizes of dog; there are bathing and showering facilities and access to the secure garden. Cats have their own ward, and we also have a separate isolation area.

We encourage owners to visit their pets and to feel involved in their treatment. During their recuperation, our in-patients have access to acupuncture, physiotherapy and hydrotherapy.

Surgery

We offer excellent surgical care in both expertise and equipment. In the surgical suite we have a large central preparation area with an adjoining imaging suite, two sterile operating theatres and a dedicated dental theatre.

Undergoing surgery is safer that ever for all patients, including the elderly, and we regularly operate on rabbits and small pets. We are part of a regular screening program for pathogens and MRSA bacteria.

As an orthopaedic and ophthalmic referral service we carry out state-of-the-art procedures such as total hip and elbow replacement, arthroscopy, spinal surgery, skin graft and delicate corneal surgery. These techniques demand high standards of sterility and anaesthesia, and the same quality is applied to all our surgical patients.

DiagnosticsDiagnostics

The early detection of disease, full analysis of the problem and on-going monitoring is all-important. We have a well-equipped in-house laboratory able to run blood and urine tests any time of day or night. This allows rapid diagnosis for emergency cases and on-site screening. We also use a specialist pathology laboratory for complex tests and expert interpretation.

After an initial examination of a patient, further investigation can involve our behind-the-scenes facilities:

  • radiography (x-rays) can be used to image the soft tissues as well as bones;
  • ultrasound and ECG are frequently used to image the internal organs such as the liver, bladder, uterus and heart;
  • blood pressure measurement is used for the early detection and monitoring of hypertension, commonly seen in thyroid and kidney disease;
  • we use endoscopes to get a view inside stomach, noses, airways and joints.
  • we can perform bacteriology cultures to help identify the right antibiotic to use in a specific case.

K-laser therapyK-Laser Therapy

We now offer our patients ‘K-Laser’ therapy. This tried and tested treatment offers drug-free, surgery-free and stress-free pain relief, and has been shown to help in a wide range of cases, including osteoarthritis, post-surgical pain, chronic wounds, and hip dysplasia. Find out more >

Dentistry

A healthy mouth is vital for your pet’s wellbeing. We have a well-equipped dental suite with sophisticated equipment for ultrasonic scaling and polishing of healthy teeth, as well as radiography and the surgical extraction of diseased teeth. We then recommend regular follow-up appointments with the dental nurse to maintain oral health.

visiting MRI ultrasound specialistsVisiting Specialists

MRI: a mobile unit visits the practice once a fortnight to assist the vets with detailed investigation of brain, spinal, joint and soft tissue diseases.

Ultrasound: We have regular clinics at the practice with a European Specialist Diplomate who brings her state-of-the-art equipment to carry out ultrasound examinations. This is very useful for patients with abdominal or chest problems. Usually no anaesthesia is needed unless samples are to be collected.

Appointments

Consultations are by appointment and are available throughout each day. Call us on 01380 728505 to book yours.

Appointments are 15 minutes long, but if you would like longer please let us know in advance. It is very important that we are able to discuss your pet’s problems fully and the different treatment options available. However, we will always attend to emergency cases as soon as possible and this may disrupt schedules!

Reception entrance in devizes WiltshireContinuity of Care

As a practice we feel it is important to maintain a continuity of care with the same vet. However, as we all take our share in the evening, night and weekend rotas we do not all work every day and so your pet may be cared for by more than one vet. Detailed clinical histories are stored on computer and we confer regularly over cases. If you wish to see a particular vet please let reception know when making the appointment.

Feline Friendly

We offer regular cat-only clinics (by appointment only) on Thursdays (6pm – 7pm).

We have a separate waiting area for cats, a bespoke cat only hospital ward, and a passion for “cattitude”.

Nurse Clinics

We offer the a variety of specific nurse clinics to all of our registered clients to complement the lifelong care we provide for your pet. These are run by a select team of experienced, Registered Veterinary Nurses.

Learn more about our nurse clinics >

Payment Policy

Payment is due after each consultation, and we accept credit, debit and Switch cards.

Please also take time to read our terms and conditions.

Pet Insurance

Did you know 1 in 3 pets require unexpected veterinary treatment each year? Whilst advances in veterinary medicine mean we can do more for your pet, treatment costs can soon mount up. 

Pet Insurance. We recommend PetPlan. Click here for advice from the British Veterinary Association.

Click here for advice on Pet Insurance from the British Veterinary Association.

You may be surprised to hear that you are more likely to claim on your pet insurance than your car or household policies (Allianz Insurance plc). In fact, in our experience if you are one of the few people who don’t need to claim on your pet insurance you really are very lucky indeed!

It’s important to be aware that not all pet insurance is the same. Some policies limit the amount of time or money that you can claim for so don’t just shop around on price alone.

We work in partnership with Petplan so we can offer all eligible pets aged between 6 weeks and up to 18 months who have received a Vet health check, Free Veterinary Cover – Instant Protection providing immediate cover for illness and injury if you activate the cover within 24 hours.

Get a quote

Source: Petplan

Macqueen Vets is an Appointed Representative of Pet Plan Limited. Petplan is a trading name of Pet Plan Limited (Registered in England No. 1282939) and Allianz Insurance plc (Registered in England No. 84638), both of which are authorised and regulated by the Financial Services Authority (FSA). Registered office address: 57 Ladymead, Guildford, Surrey GU1 1DB, United Kingdom.